At Modern Sauna Spa, we stand behind the quality of our products.
That’s why every sauna, cold plunge tub, and steam room we offer comes with a manufacturer-backed warranty.
These warranties ensure that your investment in wellness, recovery, and longevity is protected.
For specific details on coverage, terms, and how to file a claim, please refer to the product’s warranty information or contact our support team for assistance.
I want to tell you my story. After the Steam generator went down and need to replace a heating element, I ordered one after contacting the manufacturer to make sure I will get the correct one. But I got a wrong part with no option to connect a manual reset that also I need to replace. Thanks God I found Tim and his Modernsaunaspa.com. He went way beyond any expectations to work with Delta to get a right heating element the required some modifications to be done. We were and still are in constant communication. I knew every step of what is going on when Tim was working the manufacturer, that is nice. Even after the wrong element sent again, Tim pushed them to do it right and all parts included the manual rest came quick. Another thing is: when I order a new Steam generator, as we have a few steam rooms, I expect to get it in about 4 weeks, but thanks to Tim, I got it in a week that made all the members of my Center are very happy. People love to use the Steam room. I very recommend contacting Tim if you need a new equipment or having issues with the existing one. You will not be disappointed. Modernsaunaspa.com and Tim are best so far around people and companies I worked with for many years. God bless you Tim and thank you.
This shower has so much room. Took our old traditional tub out during a remodel which freed up the perfect space. Still learning all the features but so far I love it. My contractor managed the install just fine. The steam is exactly what I was hoping for.
My wife and I were really impressed. It arrived in perfect condition and assembly was straightforward. The video guide was very helpful and we had it installed and running in a few hours. The steam generator heats up quickly and puts out a great amount of steam. The rainfall shower head is awesome.
Tim from Modern Sauna Spa was a pleasure to work with throughout the entire process of buying my sauna. I was considering several different models and he took the time to understand my needs and help me choose the perfect one for my lifestyle. He was incredibly patient, answered all of my questions and never made me feel rushed. The sauna is exactly what I wanted and fits perfectly in the space I had planned. I highly recommend Tim, his customer service was awesome.
I just wanted to let you know just how much it mattered to us to have a company that actually cares about the buyers, someone who goes above and beyond to make the process smooth and favorable all the way through to taking your first shower! This is actually our 3rd shower install and our 1st MESA steam shower. We purchased the WS-802L and love it. Having videos of the installation process on YouTube was very helpful also.
I panicked when I realized that I initially purchased the wrong configuration. I immediately called and you were able to literally stop it from going out the door and you fixed my problem. (That would not have happened with the other 2 showers from another company). I'm writing this as a testament to the awesome company standards that Modern Sauna Spa has. It was a pleasure working with you!
